Follow Through, Follow-Up and What’s to Follow

Follow Through, Follow-Up and What’s to Follow

Aug 04

Recently someone asked me, “How do you make customers feel comfortable with you? How do you earn their trust?” Without hesitation I shared with this person my belief that trust is earned by showing up and fulfilling your commitments. Say what you are going to do then do it. In my many years of managing sales teams I always tried to teach them that TRUST is earned with follow...

Express Yourself

Express Yourself

Jul 28

I continue to be amazed by the number of users on Twitter that do not upload an image but instead use the default Twitter image with their account.  To me it says one thing: “Don’t follow me.” It doesn’t take much effort to upload a photo, logo, or some sort of image. I can understand why, for privacy, some people don’t want their picture on their account but to...

Look Old or Feel Old?

Look Old or Feel Old?

Jul 24

Yesterday, I met someone in person who had looked at my website. He said, “You look younger in person than you do on your website.” I thought it was a funny response. I think it was a compliment. I appreciate the fact that I don’t look old but it made me wonder just how old I look on my site. I have been in leadership roles since I was 18 and because of that people always...

Marriage Coaching & Tapas

Marriage Coaching & Tapas

Jul 24

Last night Quinn and I went to a marriage class at our church. The topic was great and we met some interesting people but we left feeling like rude jerks. Why? Because we had to leave early. The event started at 6:45 pm and we didn’t realize it wouldn’t be over until 9:30 pm. If it had just been us that wouldn’t have been a problem. Our 2 year old was in the nursery for the...

Secretly Being Liberal

Secretly Being Liberal

Jul 23

This is a great piece generating a lot of conversation. Good points all around. Go check it out over at Stuff Christians Like.